Last Updated: 09/02/23

Welcome to WebinarCore! Our aim is to offer exceptional service and a seamless experience for our users. Below is our refund policy that outlines the procedures and conditions related to cancelling your WebinarCore subscription.

Refund Policy. AudateMedia LLC provides users with a licensed access to an All-In-One Autowebinar Solution that is designed to build webinars whether automated or live and save time by offering the capabilities to build the funnel in which the webinar is hosted in one system including but not limited to building funnels related to webinar hosting, making automated webinars, adding live chats, follow up emails etc. This autowebinar software is for entrepreneurs and businesses. Functionality it includes Webinar Funnel Builder, Automated Webinars, Live Webinars, Webinar Campaigns, Email Reminders, Custom Chats, Webinar Scheduling and more, this software is called WebinarCore (collectively referred to as “WebinarCore”).

Our refund policy is simple: Within the first 30 days of signing up for WebinarCore, you're eligible for a full refund. To request a refund, email support@WebinarCore.com to cancel your subscription. After 30 days, all payments are nonrefundable, and no credits are provided for partially used subscriptions. Upon cancellation, access continues through the end of your current billing cycle. We retain the right to decline refunds for individuals who abuses this Refund Policy.

Please be aware that refunds will incur a 4.5% Transaction Fee, which is a fee completed by the merchant processor that is non-refundable to WebinarCore and will be passed on to the client. The refund amount will be reduced by this fee.

Refunds will be applied to the card used for the original purchase. To initiate a refund, please email us at support@WebinarCore.com and request a Refund Authorization Form. Once the form is received and authorized, refunds will be processed within 7-14 business days.

We reserve the right to deny refunds if we suspect fraudulent activity or misuse of our product. Refunds are also not available for any charges beyond the initial purchase, including but not limited to monthly subscription fees, add-ons, or upgrades.

Eligibility for 30-Day Money-Back Guarantee. Our 30-day money-back guarantee is designed for new customers ('new signups') who initiate their subscription with us. This guarantee applies to their initial subscription purchase and allows them to request a refund of subscription fees within 30 days if they are unsatisfied. However, please note that this guarantee does not apply to existing customers who have been with us for more than 30 days and choose to upgrade or downgrade to any WebinarCore Plan, even if they sign a new contract for a different plan. This policy is based on the understanding that existing customers have already experienced our services and are making adjustments within their ongoing relationship with us.

Account Termination and Data Retention. If you decide to terminate your WebinarCore account, you may do so by sending an email to

support@WebinarCore.com. Please be aware that upon termination, all data associated with your account will be permanently deleted from our system.

Notification of Refund Authorization. In our commitment to transparency and effective communication, we strive to keep you informed throughout the refund process. Once the refund is formally authorized, an official email notification will be dispatched to the email address associated with your WebinarCore account. This email will serve as a formal acknowledgment, confirming the initiation of the refund process. Our objective is to maintain a professional and transparent approach, ensuring you are well-informed at every stage of the refund procedure.

Refund Process. To request a refund, users eligible as per our cancellation policy should initiate the process by sending an email to support@WebinarCore.com from their registered WebinarCore account email address with "Refund Request" in the subject line. Within 1-2 business days, our billing team will acknowledge the receipt of the refund request and, if applicable, authorize the refund in accordance with our cancellation policy. The refund amount, calculated based on the policy, minus any relevant transaction fees, will be processed within 7-14 business days and notified to users via email. This structured process aligns with our commitment to transparency and customer satisfaction.

Authorized Payment Method. You must keep a valid payment method on file with WebinarCore to pay for all fees. WebinarCore will charge applicable Fees to any valid payment method that you authorize (“Authorized Payment Method”), and WebinarCore will continue to charge the Authorized Payment Method for applicable fees until this Agreement is terminated, and any and all outstanding fees have been paid in full.

Payment Agreement. By purchasing WebinarCore, you agree to pay the specified amount for the selected plan at the time of purchase. You can choose to pay monthly or annually, depending on the plan you select. If you select the monthly plan, your credit card will be charged each month on the date of your initial purchase. If you select the annual plan, your credit card will be charged once a year on the date of your initial purchase.

If you choose to cancel your subscription, please do so before the next billing cycle to avoid any further charges. If you cancel in middle of your billing cycle, you will have access to WebinarCore until the end of your billing cycle. You are responsible for any remaining balances, whether you use WebinarCore or not.

Please note that WebinarCore reserves the right to change its pricing and payment terms at any time. We will provide notice of any changes to our pricing or payment terms on our website and via email. If you continue to use our product after any such changes, you agree to the new pricing and payment terms.